Testimonials / Media

Testimonials

DSO sells every kind of tile you can think of, including glass and laminates, but specializes in stone products. They provide design services, as well. Alan Pritzker, the owner, is phenomenally helpful. He stocks onyx and marble types you won't see anywhere else and has a great selection of glass. He gave me a great price – far better than I could have gotten at The Tile Shop or other places my general contractor took me to. When I needed additional tiles in a hurry, he messengered them same day, and even arranged to meet me a couple times, bringing me the tiles I needed personally. If you are in the market to buy beautiful, upscale tile this is the place to start.

I want to thank Alan for the great customer service that he provided myself when I was in need of marble tiles for a bathroom project that I was doing. It is not often that you find a place that will go out of their way to treat a customer right. As an example I needed to have 30 pieces of marble tiles right away to finish my project and I called Alan last minute on a Friday night. He was able to meet me Saturday morning at his warehouse and I was able to pick up the tiles I needed and complete my bathroom remodel. I can definitely recommend Designer Stone Outlet to anyone who needs any type of stone. The prices and the customer service cannot be beat

There are a lot of places in the city to buy tile, In this day and age it's all about relationships and giving a good experience. That's why I train my staff to make sure our customer service is second to none. Every client that walks through the door is treated with respect and is given the treatment they deserve. If you can find an outlet for tile where the sales reps regularly give out their cell phone numbers and will take calls at all hours of the day to make sure your needs are met, than shop there. This call came at 9:30 on a Friday night to my cell phone. I than called my warehouse manger and had him meet us at 9 am Saturday morning. 1 hour earlier than we open. Alan - Owner

I am writing to let you know how much I enjoyed working with Susan, your sales representative. Although I didn't find the right tile for my kitchen, Susan took great care in making sure I saw many possibilities and her caring manner spoke volumes!!! Just wanted you to know. Sincerely, Beth - Chicago, IL

We recently had Designer Stone Outlet complete a remodel of our kitchen. Their kitchen package was exactly what we wanted. The work was completed professionally and with good care and detail. The owner, Alan Pritzker, was a pleasure to work with. He stayed in constant communication with us throughout the project and made sure all the work was done to our specifications. Designer Stone Outlet and its staff has transformed our once 1980s kitchen to a modern kitchen for the ages. Thanks again! -Ernie & Myrna L., Skokie, IL

Thank you, Alan. It was a pleasure dealing with you. You could count on me for recommendations because I like the way you handle your business. Even though everything was handled over via the telephone and email it sure felt very personal with a wonderful atmosphere from the beginning to the end without any disappointments. -Leida, Tampa

Alan, I wanted to thank you for your help with getting me the tiles I needed, I finished the bathroom in time for the appraisal, and I couldn't believe how much my placed appraised for, it was $25,000 higher than I thought it would be, thanks in part that the bathroom was finished and looked great. Your help in getting me the tiles as fast as you did, really helped me out. -Ervin, Texas

Alan, Thank you for your efforts in completing my order. All items look great and I will buy from you again this year. You are an honest man and I look forward to the next project. Thanks again, John

Thanks for all your help. I'm very impressed with the level of service you provide. I will definitely look you up again when we start our basement.
Thanks again, Chris


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